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Walter M.

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1 Review by Walter

WorldSIM

  • WorldSIM

“Transfer of credit”
2/9/20
• Updated review

After several futile attempts to get my request attended to I received a quick reply from customer service and without delay has the remaining credit from my obsolete Data-Sim moved to the Sim that I use. They monitor sitejabber and I appreciate that action. Regards, Walter

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“No longer transfer of credit between their SimCards”
1/27/20
• Previous review

I have two SimCards from WorldSim. As my wife died last year I only need one now and have asked for the other to be cancelled and the remaining credit $USD 39.91 to be transfered. They did this always until early last year and now refuse point blank. No explanation as to why. Very poor attitude.

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WorldSIM A. – WorldSIM Rep

Hello Walter,

We are really sad to hear about the incident. Our grievances are with you.

We will definitely check what happened here. Kindly send an email to us at customerservice@worldsim.com (quoting your WorldSIM Number). We will get back to you asap.

Thank you,
WorldSIM Support

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