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Walter A.

Contributor Level

Total Points
160

2 Reviews by Walter

  • Eyebuydirect

8/18/23
Verified site experience
Reason I chose this business:

Good prices

Reason I chose this product:

I need glasses

  • Justfly.com

10/14/18

My mother was supposed to fly to Honduras and happen to be that my brother was rushed into the Hospital with a stroke. My brother died three day after and she could not leave on the day of her fly. I called them and read through their policy and they said that in their policy that a person with an emergency of this type is able to get the full money back guarantee. They charged me $150 on top of the money of the purchased ticket for late fees that justfly told me that i was going to get back. It has been three months and all they are doing its playing game saying that they have never received anything. I sent it to *******@justfly.com. This company is base on thieves and not on peoples needs. I can find better deals at cheapoair.com

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Sarah C. – Justfly.com Rep

Good day,

Thank you for your message and your feedback!
Our Customer Care Representative is currently reviewing your case and we will get back to you as soon as possible.
According to the internal notes on the file, your Customer Service Representative is still working on your file and will get back to you as soon as they receive a response from the airline.

Your anticipated patience is very much appreciated!

Kind Regards,

JustFly Team

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