V V.

DHgate.com

They are really a RIPOFF site. Except if you have a luck.
Their statements, sounds, and look are trusting business. It is seem like pro-business. In reality, they are a con-trade-business. Most products sell on this site are fakes, no specifications, copy or imitates, and/or illegal products.

They do have Resolution Center. However, they may resolve the problems for you if they know you are backing up with your credit/ financial company, in which you can dispute the charges within the timing manner. (they timing and play-around you). They always look to find any gap to slap on your wallet. In all, they just want to draw money from you. The problem is yourself. Base on my experiences with DHgate.com. Best advise is, STAY AWAY DHGATE.COM. Ortherwise, your own risk.