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Vuong D.

Contributor Level

Total Points
162

2 Reviews by Vuong

KLM
  • KLM

2/12/18

We traveled 28 jan 2018 from washington to amsterdam. When we wanted to use the baby stroller couple of days later we noticed the strollers mechanisme was broken during shipment.
We filled a complaint (2 times and 1 phone call)
Today 13 feb 2018, still not ONE reaction. KLM service was really good before but nowadays its so bad.
No we are already 2 weeks without a baby stroller.
Dont fly with KLM when you use a baby stroller. This is the second time this happened, first time we did not file a complaint because it could happen to anyone.

  • MiniInTheBox

4/13/17

Have been waiting over 6 weeks, received nothing.
Customer service asked me 3 times to wait few more days.
Then asked if a refund is ok, i said Yes!

Now they ask me to wait again till end of april. I ordered in february!

Be warned! They steal your money

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Mini I. – MiniInTheBox Rep

Dear Customer, we are sorry for this issue. A supervisor will help you at this ticket: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=15190639
Thank you very much

Vuong Has Earned 2 Votes

Vuong D.'s review of MiniInTheBox earned a Very Helpful vote

Vuong D.'s review of KLM earned a Very Helpful vote

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