Thumbnail of user vun17

vu n.

Contributor Level

Total Points
80

1 Review by vu

  • Lazada

1/25/21
Verified purchase

Had massive delays and when item received they were leaking and rusted.

It was supposed to be for our team and we ended up throwing it away due to health reasons. Asked for a refund and lazada wanted us to return the items. We said how cos it was rotting. It took them a long time and expect us to wait with rotting food?
Disgusting the ham was all mushed up n sticky too. Lazada denied the refund. Really poor service. Avoid lazada and grocergenie seller. What a ripoff and liers.

Tip for consumers:
seller was grocergenie and lazada

Products used:
food was rotting. impossible due to danger of food poisoning.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lazadap
Lazada P. – Lazada Rep

Hi vu n, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

vu hasn’t received any votes.

vu hasn’t received any thanks yous.

vu doesn’t have any fans yet.

vu isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user gabrielm696
2/23/24

I seldom had problems with lazada's delivery service before. However, in the past few months I...

Thumbnail of user judithl733
Judith L. reviewed Lazada
1/27/24

I have been a longtime buyer of Lazada products and had not encountered any delivery problems....