I ordered flowers and 'add ons' for my aunt's 90th birthday, taking a gamble on the promise of 97% next day delivery by Royal Mail 1st class post. The flowers arrived late, the day after (no apology or explanation), without the 'pink flowers' gift card for which I had paid an extra £1.99. Some of the freesias in the bouquet were already fading. In essence, she received a bunch of flowers (some dying) from an unknown sender. The little birthday cake was well-received and a good addition.