Too many things that went wrong. Had to make over a dozen calls from sending out wrong items, to cancelling some items without telling me, to not refunding me for items that were returned. A 4 week ordeal and speaking with these idiots was like talking to a wall and expecting a response. If you do get a supervisor, they were less empathetic to their terrible service I received and their mistakes. They ripped me off on my one refund and still waiting on 3 others and it's been 3 weeks. On p[hone now waiting for a supervisor and have written 4 reviews on them while I waited.