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Viv W.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment

Member since January 2021

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1 Review by Viv

1/18/21

1) I ordered a book series that was delivered in pieces long past stated delivery times, causing a Christmas gift to be incomplete 2) After 2 months of waiting for the last parts, I got one of the 2 missing books 3) Shortly after that I received a message saying they were unable to deliver the last part due to brexit and with no further question or contact put a refund to paypal 4) Just a few days after that, they stated on the homepage they could again deliver to EU 5) As an answer to my request if they could then send the last part for the agreed price the said that the price had gone up by approx 50% 6) When I asked if they, considering the catastrophic history of the order could perform customer care and deliver to the original price, I got the answer that the prices fluctuate and they will not deliver to that price.

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