Vivien I.

My account was suspended due to an error, they detected my IP address was from Canada, I live in Texas! They detected that when I was purchasing an order, they canceled my order only saying due to an issue the order was canceled (I figured someone might have just beat me by a second with that offer). Nowhere was I notified that my account was suspended, I was ABLE to login to the website and browse and change setting in my account. I was UNABLE to login through my mobile app, but it was due to an connectivity issue, not because my account was suspended, it so happen right when they upgraded the app, so I figure it was an issue with the app since I can login with my phone browser.
UNTIL I try to make a order with a good deal and that when I realized it was suspended! I was extremely upset that I wasn't notified, and because it was after hour, I have to let the deal slide. It was a double %off than what it usually is, who want to let such good deal slide!
ANYWAY, horrible on their side for not keeping the client inform as to what happened to their account, at least show somewhere that the account was suspended when they login! If I would've known it was suspended, I would have have it resolve on that day!