Developed in part with a grant from
the National Science Foundation

Member since March 2014

  • Reviews 2
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 390

Review Distribution

5 stars
4 stars
1
3 stars
2 stars
1 star
1

2 Reviews by Vivien

Sort by: Most recent

O2.co.uk

O2.co.uk

3/3/14

Having had numerous experiences of new mobile phones and different companies recently I have to give a big thumbs up for O2's helpline on their website. I got through to a guru for online chat advice very quickly on several occasion and received clear advice and help from very pleasant staff. Hurra for O2. (Today anyway!)

DylanQueen.co.uk

DylanQueen.co.uk

3/3/14

DISASTROUS and disappointing!. Ordered a custom made dress for my friend on here, based on all the "positive" reviews. The measurements differed greatly from those submitted, as confirmed by a local tailor, and the dress was obviously a take-off and not the same as shown in the photo. Dylanqueen didnt want to take any responsibility at all. After a LOT of emails and bartering to reach some kind of resolution they offered about £12 compensation which I declined. Please note, "dylanqueen.co.uk" are NOT a uk based company, they dont even have a rep over here. They are based in Hong Kong and a week after receiving the dress I received an import tax invoice for a further £24 and because they are in Hong Kong, consumer rights dont mean a thing. Trading Standards cant do anything as they need a UK address..which of course doesnt exist. All in all, my friend has paid £130 for a cheap fake dress, and bad service. Personally, I have never dealt with such rude and unprofessional people. They can be found on Facebook under the name Huqui Suzhou. All I can say is...BEWARE.

Vivien Has Earned 8 Votes

Vivien H.'s review of O2.co.uk earned 2 Very Helpful votes
Vivien H.'s review of DylanQueen.co.uk earned a Well Said vote
Vivien H.'s review of DylanQueen.co.uk earned 5 Very Helpful votes

Vivien hasn’t received any thanks yous.

Vivien doesn’t have any fans yet.

Vivien isn’t following anybody yet.

Similar Reviewers on Sitejabber

tomb236
Tom B. reviewed O2.co.uk
11/20/16

Having been with o2 for some time now I find that even although I do not buy my phone from them...

sarahj123
2/2/16

The website is so quick and easy to use. I can top up my account, view my plan usage and even...