Member since January 2018
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MyUS
I entered in the amounts on my invoice from my order. Received a message that I needed to now upload the invoice. The first attempt wasn't acceptable. The second/third attempt was. I contacted customer service and spoke with Jeff Pedde. I explained to him what happened. He asked for the case # and checked for the new uploads. Needless to say it was a go. I asked for a recommendation since this was multiple shipments. He provided me the good info. Now my package is getting ready to reach me abroad. Hopefully at the end of the week or weekend. Thanks Jeff for the quick resolution.
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