We placed an order on their site They keep postponing the delivery date of our order. We want to talk to someone and at this point want to get a refund and it's impossible to reach someone to help. We wrote an email, we never heard from any one, The only department to pick up is the sales department, and they just transfer you and you are on hold literally for an hour. Ikea music became my background music. So disapointed. Was considering doing a kitchen with them, not anymore. Too scared of the after service.
Hi Virginie,
Thank you for sharing your thoughts with us.
We're so sorry your order didn't turn up by the time you expected. To straighten this out, a refund was issued to your account on 27 December.
If there's anything else we can help you with, please let us know.