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Apalling customer service, clearly having no respect at all for customers. Their system is set up to discourage customers from making returns, and will not refund. I have lost money to this company.
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I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...
Dear Virginie,
Thank you for notifying us of your complaint.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product，we can easily arrange an exchange or a refund for you.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from sitejabber.com".
Best Regards
ZAFUL Customer Service