Virginia R.’s Reviews of NewYorkDress & more

virginia's Profile

Review 1
First Reviews
0
Votes 21
Thank Yous 0
Fans 0
Profile Views

289

Contributor Level

Total Points

121

NewYorkDress

Prom Dresses

“AWFUL FINISH, WORST QUALITY, FAKE DRESSES even though the say they are true seller”

4/21/16

I bought a dress in this company in February 2016. I explained that it was for a wedding, ask about quality and everything, they looked to have understood what were my needs, and the quality expected from that dress. I received the dress and since then it was a nightmare: awful fake which looked like a horrible cheap dress, without the "swarowsky stones" which felt down anywhere, awful finitions with a lot of defaults... I complain and receive the refund but IN THESE CIRCUNSTANCIES: AS I PAID THE CUSTOM FEES I LOST 120 EUROS, AS I HAVE TO SENT IT BACK I PAID 65 EUROS AND AS THEY REFUND THE MONEY IT WAS A CHANGE RATE THAT MAKE ME LOST 100 EUROS MORE. I LOST ALL IN ALL NEARLY 300 EUROS FOR A DRESS 400 EUROS. I PUT A COMPLAIN IN THE SPANISH OFFICIAL CONSUMER OFFICE AND I WILL DO THE SAME IN THE PAGE WWW.BBB.ORG AND OF COURSE IN EACH FORUM ABOUT SCAM EXPERIENCES.
DO NOT BUY AND LOSE YOUR MONEY WITH THIS COMPANY I HAVE ALL THE PICTURES AS A PROOF AND I WILL PUBLISH THEM WHERE NECESSARY TO ALERT OTHER PEOPLE ABOUT WHAT HAPPENED.

Tip for consumers:
BLA BLA BLA BLA BLA...I WANT A SOLUTION NOT A STANDARD REPLY ABOUT YOU COMPANY AND THAT YOU ARE AN AUTHORISER RETAILER.....AND WHAT IF YOU ARE??? YOU MAY BE AN AUTHORISER RETAILER BUT THE QUALITY AND THE FINITION YOU ARE OFFERING TO THE CLIENTS IS FAR TO BE THE ONE SHOWN IN YOUR PICTURES AND WHAT YOU PROMISED TO THE CLIENTS...
BE HONEST PLEASE AND DON'T MAKE PEOPLE LOSE MONEY TRUSTING YOUR SLACKER, NEGLECKFUL AND OUTRAGEOUS ON LINE COMPANY

Service

Value

Shipping

Returns

Quality

Comments (0)
177K Views

Helpful (21)

Thank you

Elize N. – NewYorkDress Rep Over a year old

Newyorkdress is one of the largest authorized online retailers for evening, prom and special occasion dresses. NewYorkDress.com is registered with each designer website on their "where to buy" link.

We are known for the quality of our dresses and customer service standards. Our return policy is posted on clearly on our website.

Unfortunately we have no control over customs, taxes and/or duties as it is determined by local government, we do advise this in our shipping policy. We suggest you contact your local custom office for additional information on those fees.

Please feel free to call or chat with us if we can be any further assistance.