I ordered a cherry almond tree in January which arrived looking stunted and sick. Despite the utmost care, it failed to thrive and by mid March, I pronounced it dead and contacted the seller. Now, 6 weeks later, they have claimed to have 'lost' five separate emails from me, all with photographs and refuse to speak to me on the phone. Do not touch these crooks with a bargepole! My trading standards department are now investigating my complaint.