VIOLET C.

REFERENCE ORDER NO: *******822:
I ordered a prom dress for my granddaughter who lives in Florida. I ordered the dress. I paid for the dress and stated the dress should be sent to Florida even though I was paying for it, and living in the state of Illinois.
When the dress arrived at my granddaughter's address, it was way, way too big, extremely heavy, and had a cheap, gawdy, ostentatious "plastic," look to it which was supposed to be sequins. Immediate contact with JJ's was made by link. The only thing the link did was connect me to multiple web-sites advertising more of JJ's clothes. Somehow, some way, I discovered to make out a ticket. The ticket stated return options. I simply chose to return the dress on my own. As an aftermath, I had no address in which to mail the dress back to for a return and was told nontheles that a $7.99 return label would be sent to me versus paying another $24.00 U.S. postage. No one ever responded to the ticket. I have never received the $7.99 return label. In the mean-time, I had also mailed my daughter-in-law $24.00 in which to defray the cost of return to JJ's. Altogether, I have spent $48.00 shipping fee plus $120 for a horrifying dress that no one can where. The dress was ordered in May of this year and it is now July, 2020. My next letter will be to the Illinois States Attorney. I feel like a complete moron and idiot for placing my trust, time and all my money with this company. As of yet, I have not yet been able to satisfactorily trace this order number on my Credit Card statement. If I peruse through my checking account at this time, I will lose this Review screen and I do not want that to happen! However, since having much work ahead of me to attain justice, I have no doubt I will get the proof through my checking account and my money back through the Illinois States Attorney. As the old saying goes,
"There is more than one way to skin a cat!"

Violet M. Connoyer