violetaa53

Violeta A.

Contributor Level

Total Points
80

1 Review by Violeta

23.4K Views
11/27/21

IT HAS BEEN 6 MONTHS THAT I RETURNED THINGS AND THEY HAVE NOT REFUNDED ME A SINGLE ORDER.

Due to an error in the return of an order in which I had only been refunded two pieces instead of 5, I have realized that I have not been refunded any of the returns I have made in the last 6 months. I have contacted several customer service people and they keep confirming the refund saying to check with the bank (I have already done so and there is not ONE transfer on their part). When I ask for bank reference numbers or details of the transaction, they either don't answer me or they answer me with something that has nothing to do with it. THIEVES.

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