My wife and I booked a flight from Toronto departing February 06,2017 to Florida and returning February 22,2017 with Flighthub, when booking the flight on line everything seemed fine, when we received our electronic ticket we noticed our return date changed from February 22,2017 to March 22,2017 Dealing with customer service for more then 3 hours we were told our only options were to cancel our booking at a cost of $250 and receive a credit for the cost of our original booking ($654) or pay an additional fee of $325 per person ($650) to change our return date back to February 22,2017. We elected the first option, we payed $250 to cancel our booking, we proceeded to use our credit to book a new flight only to find out the credit was only available to use if we booked through Flighthub, with many extra fees not mentioned when we took the credit, our new flight ended up costing $1,474.00. This company is misleading, customer service reps are hard to understand. I would advise anyone thinking of dealing with Flighthub to think twice and stay far away
Hi Vince,
We're so sorry to hear that you're having issues with your booking. We'd like to look into this for you. Please send us your 9-digit booking reference number by private message at your earliest convenience.
Kind wishes,
FlightHub Team