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Vincent C.

  • 2 Reviews
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Business, Shopping

Member since January 2016

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2 Reviews by Vincent

Do not use this service. I have only had problems sending and receiving faxes. So unreliable. Tech blames browser and wants me to use IE when I use Chrome. I was first in line in chat and it took the rep close to ten minutes to check my account after I gave him my info. It also took over 2 hours for a fax to go through.
Do not order from this company they sell inferior quality products and their customer service and warranty departments s**k.

I ordered 7 shirts from this company. 3 fit perfectly but unfortunately the "Turn-Down Collar Bleach Wash Plaid Lining Long Sleeve Pocket Men's Denim Shirt" is so small that I was unable to close the shirt at all. I contacted this company through their website it took them weeks to get back to my first email and then they required me to send pictures of the shirt. I sent an pictures of the shirt as well as a picture of the shirt on me which looks frankly comical. They then want me to give them measurements of my chest biceps and waist. All I wanted them to do was to exchange it for a larger size but apparently they will not do that unless I meet all of the ridiculous requirements which quite frankly for the $17 I paid for the shirt is not worth my time anymore. The other shirts I received were of marginal quality but as the saying goes you get what you pay for.
CustomerService R. – DressLily Rep
Dear Vincent C.

We sincerely apologize for this inconvenience.
We will do our best to help you. Please send us a private message with your order number or the email address you used to order. The order number you have offered here is not right. We will then offer a solution as soon as possible.
Thank you.

Best Regards
Dresslily Customer Service

Vincent Has Earned 6 Votes

Vincent C.'s review of MetroFax earned a Very Helpful vote

Vincent C.'s review of DressLily earned 5 Very Helpful votes

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