BEWARE!!!!!!!!!! DO NOT GIVE ANY INFO TO THESE PEOPLE!!!! IT'S A TOTAL SCAM. THEY LOCK UP YOUR COMPUTER SCREEN & THEN TRICK YOU INTO BELIEVING THEY ARE FROM MICROSOFT OR APPLE SO YOU'LL PAY THEM TO UNLOCK THE SCREEN & REMOVE VIRUSES THAT AREN'T THERE & INSTALL SOME BULL$#*! PROTECTION THAT DOESN'T PROTECT YOU FROM ANYTHING!!! ONCE YOU GIVE THEM YOUR CC# YOU WIND UP WITH FRAUDULENT CHARGES ON YOUR CC, AS WELL AS HAVING TO PAY FOR THIS BOGUS SERVICE BECAUSE THEY GET YOU TO AGREE TO THEIR TERMS OF SERVICE BEFORE THEY LOG OUT OF YOUR COMPUTER. THEY ALSO OPENED A PAY PAL ACCOUNT IN MY NAME. BEWARE!!!!!!!!!!