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I wrote a negative review about the difficulty porting out a number I purchased from Numberbarn despite following the site's instructions. They kept denying the port out request from my new telephone provider.
There was no way to contact NumberBarn customer service through phone or email. I could only IM through Facebook.
After posting a negative review here on SiteJabber, I received an email from a NumberBarn rep, and they helped me get my number ported out.
To be fair, once they contacted me (prompted by my negative review?), they were very responsive and courteous.
I guess all's well that ends well. And Numberbarn worked out fine in the end. But I can't say that the process was entirely easy or seamless in my experience.
Products used:
Number parking
Vin A.'s review of NumberBarn earned 3 Very Helpful votes
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The service isnt all that cheap considering you can get a legit plan from places like us mobile...
Not Worth The Trouble. Lackadaisical Customer Service. The ordering process is clumsy and...
Hi Vin, I'm so sorry that this has been your experience, and want to help change this. While errors do happen on occasion, we've ported many numbers to and from Verizon. I'm confident that we can work together to port your number as well. Jeremy, our Director of Support has reached out to you directly and looks forward to working with you to get this resolved. I know how important your number is to you!