I have spent thousands on this site. Ordered a pair of shoes specifically for a trip, spent $400 on final sale and they sent me two left shoes. Now I cannot get a hold of them. I've called and been placed on indefinite hold and not even sure what to do. Don't shop here. Go to Neiman Marcus or Nordstroms. Sales just as good but service is so much better. I'm in tears right now. Picked the shoes specifically for an outfit for this trip. That's ruined. Now at least hoping to get my money back which is doubtful.