Yesterday I have ordered flowers for my sister in Switzerland as it's her birthday today. The flowers you have delivered are absolutely nothing what you show on the website. 5 roses with 1 ugly plastic red bow for over 100 and that's after I have chosen and paid more for bigger flowers?
This is absolutely unacceptable, unprofessional and very disrespectful from your side. It's not slight difference, it's a completely different smaller and very poorly done flower combination. And that hand written message? Who does that? My sister couldn't even understand that writing. I have ordered specific colours and flowers: HAPPY DAY as they are my sister's favourite. I need you to send this specific flowers to my sister today - exactly how they are on the website, and size as well. Otherwise I am expecting a full refund today. Never ever had such an unpleasant experience and poor delivery from any of the companies like yours.