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Vijaya H.

Contributor Level

Total Points
161

2 Reviews by Vijaya

  • Shoppre

3/8/21

You can rely on Shoppre if you are not worried about paying extra for nothing or if you don't have any friends or relatives to send parcel using other courier services.

L am using Shoppre to ship items to USA from India. Definitely you will get your parcel no doubt in that. Already 2 times I have used and this is the 3rd time. One of my relatives sent parcel twice using other courier. Though Shoppre gives fake options and very poor customer service I am relying on them whenever my relative is busy and not able to send the courier.If you have anyone who can send the parcel from India to USA all the time then please go for it.

Here is the pro and cons to shipping to USA from India through Shoppre
Pros:
1. They have a free virtual locker system so that you can do online shopping and get it under one roof. This is the major advantage.
2. You will get the parcel within a week like other courier service( some reviews say that Shoppre is doing better than FedEx, DHL and othe courier services. As per my knowledge Shoppre is having partnership with one of these couriers. I have received the parcel from DHL last time)
3. Prices are almost same as other courier services (they will charge higher price in the invoice and then in the name of discount they will reduce, which is same as others.)
Cons
1. Extra charge for discarding shoe boxes but no change in original weight
They have the option that they can discard the extra or unnecessary boxes. If you choose that option no use. Only you have to pay extra bucks.
They are charging on the original package they received as well as they are charging for discarding the unwanted boxes.
2. Very poor customer service.
They mentioned 24×7 customer service. But if you try to chat they are offline during night time. If you try to contact at night time(IST) they are offline.
3. Process is slow. They will take much time to update the item details and to generate the invoice.
4. If you see reviews on their website you will see all 5 stars which will misguide you.

Tip for consumers:
Definitely they will delivery your parcel to doorstep. No doubt in that. If you are not concerned to pay extra unnecessarily or if you don’t have anyone to send the parcel for you then Shoppre is good.

Products used:
Clothes, utensils, Shoes, Toys

Service
Value
Shipping
Returns
Quality
  • FirstCry

11/19/20

Pros:
1. Wide range of products
2. They refund your money for the cancellation of order either through cash refund or refund directly to your account.
Cons:
1. Low quality products.
2. Wrong information about tentative delivery dates.
3. No customer service

I have ordered many products more than three times with First cry.com. First time everything seemed good. Second time clothes quality was low and sent wrong size. And this time tentative delivery dates of products misguided too much. For few products it was displaying two day delivery for the given area pin code. After placing the order it's showing some other delivery date and one of the most important item I have cancelled due to delivery date.
Customer service is very poor. No chats with customer care representatives available. If you email about your query they won't respond. Sometimes they will reject your email.

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