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Victoria S.

  • 1 Review
  • 1 Helpful Vote
  • 1 Thank You

Experience: Health

Member since September 2020

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1 Review by Victoria

10/1/20
Verified purchase
After waiting almost a month for my glasses to arrive - and dealing with a surprising amount of small frustrations along the way - when I finally received them, the prescription was 100% wrong. Let me say that again - my prescription was 100% wrong. I can barely see out of either lens. When informed about this, Lensabl had no interest in making this right. What I requested was a refund since I haven't had glasses for over a month (I lost my only pair of prescription glasses) and simply can't wait for another month - but nor do I trust them to fix the issue! I will be spending this morning at my local Lenscrafters (where I should have gone to begin with!) starting the process from scratch. I have disputed the charge with my credit card company since Lensabl seems to have no interest taking responsibility for this terrible service but I will never again be using this company. THE WORST!

Victoria Has Earned 1 Vote

Victoria S.'s review of Lensabl earned a Very Helpful vote

Victoria Has Received 1 Thank You

danishs11
Danish S. thanked you for your review of Lensabl

“They messed up my order and refuse to give me a refund, too. It seems I'm definitely not the only one having such a terrible experience with Lensabl.”

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piotrk42
10/28/20

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lu l. reviewed Lensabl
10/27/20

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