Bought dress and returned the ff day and email the proof. I emailed again the proof fr canada post tracking that they received it april 19 2021 and now May 12 2021 they did not email me back and haven't received the refund yet. Upon writing this, i got email fr them at around 4:35 MT may 12, asking for order no after 2 follow ups. They are not true to their promise that refund will take to 5-10 days once they received the item!
Dear customer,
Hope you have a nice day. We received your complaint and we are really sorry to bring you all the unhappy experience. Please be assured we would solve the issue properly. We have sent the solutions to your email. Please check your email and if you have any further question, please feel free to contact us again.
Thank you for your cooperation in advance. Hope to hear from you soon.