Customer service, great. Quality of clothing, dismal at best. Today, I've spent nearly $200.00 over the past 2-weeks shopping for clothes at Zulily. I HATE every single top. Two of them were packaged wet, and smell moldy. I will continue to shop for home improvement items, but never again will I waste money on poorly manufactured clothing that retail stores wouldn't touch. AND... Hate it? You have to live with it or give to the Goodwill.