Victoria R.

I always try to support small businesses but this was by far the worst purchasing experience I have ever had. I ordered a hat on November 26th, was told it would take 10 business days and that it would arrive before Christmas. They didn't even get it out until 15 business days and then USPS didn't even try to deliver it till the Saturday AFTER Christmas. It was deemed undeliverable because they tried to deliver to a closed business on a Saturday after Christmas so it went back to the state. I told Bullrun about this (mind you every time you email them it says that the email is undeliverable) and had to follow-up 3 weeks later to ask them why they hadn't picked up my returned hat yet and re-delivered it? The most infuriating experience I have ever had and I do a lot of online shopping.