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victoria O.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Travel

Member since September 2019

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1 Review by victoria

9/20/19
I bought a ticket and purchased extended cancellation for $19.99 to be able to cancel if needed when i call they said it was only a 24 hr cancellation they were not willing to help at all no credit for future purchase or even some money back i ask to change it to one of the tickets i had just Purchased and they said no i lost $460 hard earned money. I purchased 4 tickets before i called to cancel the one for $460 i was so upset i told them to cancel the 4 tickets i had just bought less than a hour before calling and they wanted to charge me $300 to cancel tickets i had just purchased. They sound like robots they repeat the same stuff over and over i asked to speak with management and they are a joke they don't care about customers their advertising is misleading. It's not with doing business with them.

victoria Has Earned 1 Vote

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