Victoria L.

First, I requested an Uber driver that was 6 minutes away from me in an appropriate amount of time before I needed to get to my destination. I needed to be at the airport by 8:30 a.m. and contacted Uber at 7:40. I didn't want to have to pay for parking at the airport. When I requested the Uber driver I saw that he has 4 out of 5 stars and figured he would be a good driver.
However, the driver seemed to be lost and had no clue where he was. He passed my street four times, which my street is not that difficult to find! He kept making U-turns and turning down the wrong streets.
For a driver, you're suppose to know where you're going! And if you don't know, follow the GPS! It was an awful experience that I had with Uber. I had to pay an outrageous price for parking at the airport and was late for my flight! If the driver just knew where he was going or knew how to use a GPS then this issue wouldn't be an issue!
Since I canceled the Uber ride they want to charge me for a cancelation fee! Uber really needs to test their drivers to see if they're smart enough to use a GPS. Although, you'd think it would be common knowledge... I guess not.