Victoria L.

I paid for the software and then I tried multiple times to download the software. The link sent to me in my email with my license did not work. So then I tried to download from the software I paid for from the website. Some links on the website didn't work. Finally, after on one of the pages I was able to download the software but is a much older version from 2017. It lack some of the features, and updates of the newest version advertised.

I have sent several emails. I received two responses, the last response stating they were going to help get me the right version, then nothing. No customer service and the software is not what I thought I was receiving.