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Victoria G.

Contributor Level

Total Points
81

1 Review by Victoria

  • Walmart Canada

7/4/19

Walmart Canada is a corrupt store. I was wanting to do a price match and gave 3 invoices to on line supervisor. I told them I could return items and get refund then repurchase but he said he would take care of price match. He never got back to me and when he finally did he only did one of my invoices. My asking why he didn't do other invoices got no response. Only after sale at other store was over did he tell me that price match was only honoured for sales within 30 days. But they have 90 day refund policy so I could have returned had he told me sooner. I was prepared to return and get refund and repurchase at Walmart or purchase at store where item is cheaper. He waited until after sale at other store was over to tell me anything. And good luck dealing with Bee at office of the president. She didn't care about any mistake or mess up by customer support. She read out their policy and that's it! And they have no ombudsman. Probably because they don't want any fair ruling to happen to customers by a third neutral party. Shop at Amazon. They have incredible customer service.

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