- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Absolutely awful
Absolutely awful. Booked a hotel costing £170 in Mar 2020 which was cancelled due to covid. I was given a coupon as was a non refundable room. I rebooked for this March 2021 but again due to covid I cannot go. I rung to ask what happens as it is out of my control and I have been told I cannot reschedule or get a coupon and will lose the money due to their policy when using a coupon. Totally unacceptable when that was all that was offered to me and I would go if I could. Will never book through them again
Victoria C.'s review of Hotels.com earned a Very Helpful vote
Victoria hasn’t received any thanks yous.
Victoria doesn’t have any fans yet.
Victoria isn’t following anybody yet.
Empty.
I would prefer to give this company a half a star. It was very easy to book my room and get a...
Do NOT rent from Hotels.com. I rented a room, they took my money, never sent me a conformation...
