Victoria C.

I have placed several orders from personlization mall. I have been very pleased with the merchandise even when I did not receive the order in a timely manner I needed it. But I did not make a complaint. I have placed another order in which one order was by mistake due to my phone has a sensitive touch screen and placed one order by mistake. And the no cancel or return policy was not shown until after I placed the order. I sent an email to cancel the order. No one has responded. My mistake should not be held against me. If I'm not approved to cancel this order needless to say this will be the last time order from this company. Please be careful placing an order from this company! Please make sure you do research on the no refund and return policy before placing your order! Not a reliable company.