Victoria B.

Spent $122 on wedding favors from this company. After company received credit card payment, they sent me an email saying there had been a family tragedy, so they have been slow to respond. They told me the item had been on back order but was now ready to ship. When I looked up the company with the Better Business Bureau, I was dismayed to find ey are not accredited by the BBB and that there had been many other complaints (you can read them online). The complaints are all the same: Once payment is made, product is never sent and Warm Impressions does not respond to emails or phone calls. I emailed and called them several times to cancel my order and issue me a refund. They never answered the phone. Voice mail messages were not returned. Emails were ignored. The items were never shipped to me, nor did I ever receive a refund. Please don't be enticed by their low prices or the positive reviews you read because they ARE not genuine. Save yourself some grief and take your business elsewhere.