Victor D.

I bought my gf a pair of boots from dollskill for Valentines Day and it arrived quickly in Canada (about 3-4 days). I didnt check them that well when they arrived and packed them back up. When my gf opened the box they were two different size shoes and the correct pair had stains on them. Upset, I contacted dollskill right away through their email and recieved a reply the next day from Melissa apologizing and asking me for my address where they could send me a new pair of boots! Within the next two days a new pair of boots were already on their way! I was not asked to return the damaged pair, so no inconvenience having to go to the post office (as theyre unusable anyways). Melissa was amazing, and seemed genuinely concerned with our situation. My gf has been a loyal customer of dollskill and was upset this happened to a site she liked so much, but this situation has made her love dollskill even more! Highly recommend!