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1 Review by Victora

OrangetheoryFitness

OrangetheoryFitness

7/3/16

Started ORANGE THEORY WEST PALM BEACH in May-charged May 1. Cancelled May 17. Received a confirmation email on May 18 that I was cancelled but since I missed the cut off deadline Id be charged one more one. Not happy about that but OK? They charged my card June 1 for June. That was the ONE MORE TIME.
They charged me again, for yet another time, on July 1 and refusing to give a refund Manager Ashley Wehnes wont even return a call. FRAUDSTERS. They take your credit card data and do as they please. Filed fraud charges with my credit card and bank. DO NOT TRUST THEM. Work-outs nothing special either. REPETITIVE REPETITIVE REPETITIVE. Not good for body structure. With so many work out places available you dont need to spend upwards of $80 per month to be treated so poorly. RUN DONT WALK - AWAY FROM OT HUGE RIP OFF. THEY HAVE NO UNDERSTANDING OF CUSTOMER SERVICE.

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