Vicky V.

We booked accomodation in Langebaan SA and on arrival the place did not look like in the pictures. It was run down, had no covid sanitation measures in placeand needed some serious maintenance. We wanted our money back as we had to go somewhere else to get better accomodation. It has been a week and we have still not received our money back. They send us an email that they will resolve it soon but it had been almost a week and they just dont come back to us despite sending 3 emails do enquire about the problem. Seriously dissatisfied with their aftercare service. They were quick to take my money but now no client service.