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VICKY R.

Contributor Level

Total Points
83

1 Review by VICKY

  • New Garden Plants

5/21/21

I had 1 great year with this company. This year I ordered in feb for an april delivery. The plants arrived and 3 had black leaves. I believe they froze or were stressed out and dry for too long. Contacted them numerous times (you can only email them) and finally they replied that they thought they would survive. I wanted healthy plants not ones that I would have to nurse back to health. Well they died and multiple texts were made again and I got the one that they would replace 2 plants. 100% guarantee they say. WRONG! It's almost june and no word or plants. Bad bad. Customer service! Last year I changed the date on my order and they took the money out twice. That was an ordeal in itself. Why go back? I did get great plants last year and silly me I thought putting in my order early would guarantee me my plants. Buyer beware!

Tip for consumers:
Pls dont have any problems with them. You are at their mercy because you can only email them.

Products used:
Plants

Service
Value
Shipping
Returns
Quality

VICKY Has Earned 3 Votes

Vicky R.'s review of New Garden Plants earned 3 Very Helpful votes

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