I ordered the 2 in 1 fashion scarves from this company. The website said they came with snaps to hold them on, when they arrived, there were no snaps. They just hung there looking stupid. You couldn't take it face part off your ears and tuck it in the scarf because there was nothing to hold it on. I sent emails (3) and made a phone call. The first number said, "thank you for contacting my store". The second said no one was available and to leave a message. Really. Though I actually received my merchandise, it was not what they advertised. I would NOT recommend people purchase from this company, unless you have money to burn.