- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Gosuper.com DENIES receiving approval from 3rd party (the hotel where I stayed), for refund of 2 unused hotel nights. Hotel sent me a receipt of the $290 credit that it made to Gosuper.com THIS FRIGGIN' WEBSITE OWES ME $290!
I've purchase two pairs of Eyebobs. They're stylish and well made. I receive compliments every time I wear them! I have a pair that's at least 8 years old. I'm thinking about getting new lenses for them with my updated prescription. Great customer service, too!
I've now ordered two pairs of glasses from Zenni. Both pairs were very cheaply made and they could not be adjusted. In fact, when I took them to optical shops to adjust, they wouldn't do it. They were afraid the glasses would break when adjusted. I've ordered progressive prescription glasses from Eyebobs and they've been stylish, well made and prescription perfect! Eyebobs is about 2x as much as Zenni; but, you'll receive quality glasses! Also, note that Eyebobs will give you a 100% store credit for a return. But, when you want to return and receive money back, you'll only receive 50% the purchase price of your glasses!
Products used:
none
My earrings from My Name Necklace were terrible quality! I wore them only twice before the stem broke off one of the earrings and all that remained was the earring back! I've tried repeatedly to get the company to reimburse me for the terribly disappointing merchandise.
Vicky hasn’t received any thanks yous.
Vicky doesn’t have any fans yet.
Vicky isn’t following anybody yet.
Empty.
Thank you for posting this review.
We are sorry that you dislike your glasses, and that you were unable to get them adjusted to fit you comfortably. We take pride in providing high quality, well-made eyeglasses for our customers, so if a customer receives a pair of glasses that contains manufacturing errors or if they observe any defects in a pair of glasses, they may provide a photo of the defect or return the glasses to be inspected within 30 days of receiving them, and we will replace them at no cost if a review of the photo or if the in-house inspection confirms the error. However, if there are no defects or errors detected, in accordance with our Terms of Use, the customer may choose from the standard return options, which are 100% store credit, excluding the shipping fee, or 50% refund to the credit card that was used to pay for the order, which also excludes the shipping fee. We believe that store credit is a good option in cases where there are no manufacturing errors or defects and the customer is willing to try again to purchase a different item that better suits their tastes, and we are pleased to offer 50% refund to customers who do not wish to reorder so that they may recoup half of what was initially paid for the glasses.
Because your order number is not included with your review, we are unable to use it to check our records to see if you have already contacted us to report the issues you’ve experienced with your glasses or to inquire about returning them. If you have not, we encourage you to call us at 1-800-211-2105 or email us at service@zenni.com and one of our representatives will eagerly assist you.