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Vicky J.

Contributor Level

Total Points
80

1 Review by Vicky

  • EbonyOnline

2/9/21

Ebony online site are quick with the order! Hair quality is good and customer service was good.
Thanks Michelle!

Products used:
Hair

Service
Value
Shipping
Returns
Quality
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Ebony l. – EbonyOnline Rep

Hello Vicky,

We apologize for the error on the incorrect item. We do have a protocol we follow and images are required with many companies not only ours.
I am sorry that you feel as we have doubted your honesty however I can assure you that this it the protocol when an item is incorrect or damaged we must review images and compare items.
Vicky, a return label was gladly sent and we are looking into the reshipment as well for you.

Thank you dearly for your cooperation and understanding.

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