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Recently, I have been looking on thredup. When i find an item that indicates its reduced yet, when you see it in the cart, it still has the original price and, trying to get in touch with customer service, joke! I wrote support over two weeks ago, attached what i was complaining about. No one answered and they wiped out all my requests for a rep. I like the idea of thredup but i dont like tge wsy tgey do things nor do i like that you can never talk to someone in support or customer service!
Vicki T.'s review of thredUP earned 7 Very Helpful votes
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Hi Vicki—we apologize for the conflicting price info. This was a known issue we were experiencing from 5/13-5/17. It has since been resolved, however, we were honoring the displayed prices during the time the glitch was occurring. Our response time via email is 24-48 hours & we offer in-app messaging along with live chat on our main site for more immediate assistance. If you are still needing assistance in this matter please feel welcome to reach back out. Thank you.