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I placed an order in April of 2020... i spent around $200... It is now September 2020... I have not yet received my order... I ended up moving In July 2020... called and told them my new address... still never received my order. Asking for a refund since my items never arrived... have not yet received my refund...
Vicki S.'s review of Rosegal earned a Very Helpful vote
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Vicki,
Thank you for your review.
We apologize for this delivery issue.
There may be some delays between scanning events and the website' s updates. The tracking status will take a few days to be updated online by the shipper.
Would you mind giving us your order number?
We will check it for you and offer a solution.
Awaiting for your reply.
Best regards
ROSEGAL Customer Service