Vicki P.

Do yourself a favor and don't book airline flights through this agency. Unlike Booking. Com, Orbitz, Kayak, Expedia and other reputable agencies, if your flight has to be canceled because of a tropical storm, like Tropical Storm Michael, you lose your money. My event in Destin was canceled because of the storm so I had no recourse but to cancel.

Most agencies will get you credits on future flights or something to at least be of assistance. They won't negotiate with you at all. You're just out your money with no recourse. My Booking number was OTAA******* so that you know this is a legit claim. I posted this once already but they took it off their site.