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Vickie W.

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1 Review by Vickie

Genuine Replacement Parts

  • Genuine Replacement Parts

“Horrible customer service and Return policy procedures”
7/17/17

I purchased a part for my dishwasher and finds out that I purchased the incorrect part. I contact Dappz inquiring what the procedures were to return an item 3 times. All I received was an automatic no reply email. I finally sent in the comments section of the transaction section twice. The second time I received this response "please note that for all non defective returns, there is a 25% restock fee and shipping costs are not refundable. All items must be in new and unused condition." What a RIP OFF! This company is horrible. I will NEVER order from Dappz again!

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