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Vicki B.

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1 Review by Vicki

Optumrx

  • Optumrx

“If I could give them zero stars and leave a review, I would.”
5/4/21

I've been through 4 customer service reps just today, and every one of them is hopeless. They're barely trained and Optum has not given them any tools to resolve issues with. I'll be asking if I can use a different specialty pharmacy. Anyone but them. I've been dealing with it this for over 2 hours, just today.

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