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Vicki B.

1 Level 1 Contributor
  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Health

Member since May 2021

  • Review

    1

  • First Reviews

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Review Distribution

1 Review by Vicki

Optumrx
5/4/21

I've been through 4 customer service reps just today, and every one of them is hopeless. They're barely trained and Optum has not given them any tools to resolve issues with. I'll be asking if I can use a different specialty pharmacy. Anyone but them. I've been dealing with it this for over 2 hours, just today.

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