Thumbnail of user vickib145

Vicki B.

Contributor Level

Total Points
82

1 Review by Vicki

  • Rosegal

1/8/19

1. The 7-10 delivery turned into over 20 days!

2. Their sizing is all wrong!

3. Their customer satisfaction is FALSE! They don't care.

4. They charge YOU to send back and be recieved for a refund!

ITS CRAP QUALITY AND SERVICE!

Thumbnail of user rosegalr
rosegal r. – Rosegal Rep

Dear Vicki B,
Thanks for your feedback.

The delivery time may also be affected by extenuating circumstances such as extreme weather conditions, national holidays and peak delivery seasons.

Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
We are so sorry to hear that you have been experiencing sizing issues.

We always do our best to help you.

For your issue:
We have completed the refund to you already.
We also sent the message to you.

We are awaiting your reply.
Rosegal Customer Service

Vicki Has Earned 2 Votes

Vicki B.'s review of Rosegal earned 2 Very Helpful votes

Vicki hasn’t received any thanks yous.

Vicki doesn’t have any fans yet.

Vicki isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user daryar8
Darya R. reviewed Rosegal
1/30/24

Poor quality of material, very very cheap. Unable to get ahold customer service. On line is it...

Thumbnail of user jacquelinebennett71
12/25/23

Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...