This company is a pure scam. I was tricked into going one year and then after I paid the final bill, I randomly got a bill 5 months later. And then for the first time ever, three days in a row on hold for hours. They do not want to even discuss. This is a criminal enterprise.
Avoid Like Grim Death. They will use every opportunity to flip wording on their policies on you. The wording is designed that way. You cannot win on the phone as they will circumvent for hours and even if you can find he strength and resolve to manage to get rid of them, its not over, they will randomly send a bill months later. Avoid like the Plague.