V G.

I ordered my dress in December and got it in January. The dress is supposed to be ivory with burgundy trim and accents. It is not ivory and some of the accents were red and some burgundy. Some of the accents were embroidered on and some were cut from another fabric and tacked on. The bottom of the dress was not even finished and there are dark threads loose in between the layers of fabric and they only way to remove them is to take the dress apart. I emailed and was asked to send the dress back at my expense ($90) for them to make the repairs. I got the dress back after almost three months and they dyed the red to burgundy (now it looks brown) and the just removed the items that were tacked on so now there are holes. The accents are still two different colors. I was told they can make me another dress if I would select another from their website and they would give me a good price. They keep making mistakes and I am supposed to keep paying? I don't think so. Where is the 100% guarantee? The original dress I ordered is not even on their site anymore. The fit is great but they do not understand that the dress should have just one shade of accents not two. You can't just dye something from one shade of red to another. They do not know the meaning of the word quality. They should have remade the dress. You can even see where the dye ran into the rest of the dress.
I would not ever use the company again.